Refund policy

The satisfaction of our customers is our top priority. If you are unhappy with your purchase for any reason, contact us at raftercreek@gmail.com. We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. To be eligible for a refund, you’ll need the receipt or proof of purchase.

If your refund is approved, you will receive your refund on your original payment method. Please allow time for your bank or credit card company to process and post the refund too.

You can always contact us for any refund question at raftercreek@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, spoiled, or if you receive the wrong item, so that we can correct the issue. 

Exceptions / non-returnable items

Due to the nature of our products, we do not accept returns. We cannot accept returns on sale items or gift cards.